Privacy Policy

This Privacy Policy explains how Press House processes personal data in connection with its photo and art printing services, including inquiries, file review, consultations, production, and collection arrangements in Rio Das Ostras.

Effective Date As stated in policy
Scope All users of our services
Questions Contact
Purpose of processing

How We Use Data

We use personal data to answer inquiries, review uploaded files, assess resolution and crop issues, discuss size and paper options, prepare quotes, manage test print and final approval steps, produce printed items, arrange collection, process payments, maintain records, operate the website, and comply with legal and accounting obligations.

Processing is limited to purposes connected with the website and the print studio workflow.
Third-party sharing

Service Providers

We may share personal data with operational partners that help us host the website, process payments, manage communications, store files, or support production and delivery-related administration. These parties are expected to use the data only for the services they provide to us and to maintain appropriate confidentiality and security measures.

Service providers receive only the information needed to perform their assigned functions.
Data Category

Data We Collect

We may collect identification and contact details, project information, uploaded image files, print specifications, consultation notes, payment-related records, and technical data such as device, browser, and access logs. Where needed for file review and production, we also process information contained in the files you submit.

The categories collected depend on whether a visitor makes an inquiry, uploads files, or places an order.
Collection Source

Sources of Data

We receive data directly from you through file upload, email, and consultation appointments. We also collect data automatically when you use the website, and we may receive limited information from payment, hosting, or operational service providers involved in processing your request.

Information comes from users, their devices, and service-related records created during handling of requests.
Cookie Types

Types of Cookies

We may use session cookies to keep the site functioning during a visit, preference cookies to remember basic settings, and analytics cookies to understand how pages are used. Cookies are not used to collect more information than is reasonably needed for these purposes.

Cookie use is limited to operational, preference, and basic analytics functions where enabled.
User Controls

Cookie Controls

You can usually block or delete cookies through your browser controls, and some browsers allow you to manage stored site data or disable certain tracking functions. If cookies are restricted, parts of the site may not work as intended.

Browser settings and similar tools may be used to limit non-essential cookies.

Contact Information

Email contact
Telephone
+55 11 96007-6784
Mailing address
Avenida Governador Roberto Silveira, 600, 28895-270, Rio Das Ostras
Privacy contact
User Rights

Your Rights

Subject to applicable law, you may request access to your personal data, correction of incomplete or inaccurate information, deletion of data that is no longer needed, information about processing, and review of certain objections or restrictions. Some requests may be limited where we must keep records or where the data is needed to complete a service you asked for.

Available rights may depend on the legal basis and the nature of the request.
Requests

How to Make a Request

To exercise a privacy right, send a clear request using the contact details in this policy and describe the data or activity involved. We will review the request and respond within a reasonable period, taking into account the nature of the request and any legal deadlines that apply.

We may ask for information needed to confirm identity before acting on a request.
Data Retention

Data Retention

We retain personal data for the period necessary to handle inquiries, complete orders, manage proofing and production, maintain business records, and meet legal obligations. When data is no longer needed, we delete it or anonymize it where appropriate, subject to any retention required by law or by a legitimate dispute or accounting need.

Records are kept only for as long as needed for the stated purpose or for legal and operational reasons.
Policy Updates

Policy Updates

The updated version will apply from the date it is posted unless a different effective date is stated. Where a change is material, we will take reasonable steps to draw attention to it through the website or another suitable notice.

We may revise this policy when our practices, services, or legal obligations change.